{"id":391,"date":"2026-03-25T09:53:39","date_gmt":"2026-03-25T09:53:39","guid":{"rendered":"https:\/\/plumail.net\/?page_id=391"},"modified":"2026-04-03T15:01:44","modified_gmt":"2026-04-03T15:01:44","slug":"391-2","status":"publish","type":"page","link":"https:\/\/plumail.net\/?page_id=391","title":{"rendered":""},"content":{"rendered":"\n<!DOCTYPE html>\n<html lang=\"fr\">\n<head>\n<meta charset=\"UTF-8\">\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n<title>Limites du service \u2013 PluMail<\/title>\n\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@300;400;500;600;700;800&#038;display=swap\" rel=\"stylesheet\">\n\n<style>\n:root{\n  --pm-green:#396B22;\n  --pm-green-top:#3D7125;\n  --pm-green-bottom:#335F1F;\n  --pm-highlight:rgba(106,173,69,0.18);\n\n  --pm-cream:#E8F2E0;\n  --text-main:#F4F8F1;\n  --text-soft:rgba(232,242,224,0.90);\n  --text-muted:rgba(232,242,224,0.72);\n\n  --card-bg:rgba(0,0,0,0.10);\n  --card-border:rgba(232,242,224,0.14);\n\n  --shadow-strong:0 20px 55px rgba(0,0,0,0.18);\n  --shadow-soft:0 10px 24px rgba(0,0,0,0.14);\n\n  --radius-xl:24px;\n}\n\n*{box-sizing:border-box;}\n\nhtml, body{\n  margin:0;\n  font-family:'Montserrat', sans-serif;\n  background-color:var(--pm-green);\n  color:var(--text-main);\n}\n\nbody::before{\n  content:\"\";\n  position:fixed;\n  inset:0;\n  z-index:-1;\n  background:\n    radial-gradient(circle at 50% 16%, var(--pm-highlight) 0%, transparent 38%),\n    linear-gradient(180deg, var(--pm-green-top), var(--pm-green), var(--pm-green-bottom));\n}\n\n.container{\n  width:min(920px, calc(100% - 40px));\n  margin:0 auto;\n}\n\n.page{\n  padding:42px 0 56px;\n}\n\n.page-card{\n  background:var(--card-bg);\n  border:1px solid var(--card-border);\n  border-radius:var(--radius-xl);\n  padding:42px 34px;\n  box-shadow:var(--shadow-strong);\n}\n\n.page-title{\n  text-align:center;\n  font-size:38px;\n  margin-bottom:30px;\n}\n\nh2{\n  margin-top:28px;\n  font-size:22px;\n}\n\np, li{\n  font-size:15.5px;\n  line-height:1.9;\n  color:var(--text-soft);\n}\n\nul{\n  padding-left:20px;\n}\n\n.info-box{\n  margin-top:20px;\n  padding:18px;\n  border-radius:16px;\n  background:rgba(255,255,255,0.04);\n}\n\nfooter{\n  text-align:center;\n  margin-top:30px;\n  font-size:14px;\n}\n<\/style>\n<\/head>\n\n<body>\n\n<main class=\"container\">\n<div class=\"page\">\n\n<article class=\"page-card\">\n\n<h1 class=\"page-title\">Limites du service<\/h1>\n\n<p>\nAucun service en ligne ne peut garantir une disponibilit\u00e9 absolue.\nPluMail fait le choix d\u2019expliquer clairement ses limites afin de proposer un cadre honn\u00eate et compr\u00e9hensible.\n<\/p>\n\n<h2>Un service ind\u00e9pendant<\/h2>\n<p>\nPluMail est un projet ind\u00e9pendant, exploit\u00e9 \u00e0 taille humaine.\nIl ne dispose pas des moyens industriels d\u2019un grand fournisseur.\n<\/p>\n\n<h2>Disponibilit\u00e9<\/h2>\n<ul>\n<li>Maintenance technique<\/li>\n<li>Panne mat\u00e9rielle<\/li>\n<li>Incident r\u00e9seau ou \u00e9lectrique<\/li>\n<li>Mise \u00e0 jour<\/li>\n<\/ul>\n\n<p>\nMalgr\u00e9 cela, des m\u00e9canismes de supervision permettent une r\u00e9action rapide.\n<\/p>\n\n<h2>Surveillance et r\u00e9action<\/h2>\n<p>\nLe service est surveill\u00e9 via :\n<\/p>\n<ul>\n<li>Uptime Kuma (monitoring)<\/li>\n<li>Cachet (status public)<\/li>\n<li>Notifications mobiles via ntfy<\/li>\n<\/ul>\n\n<p>\nDans la majorit\u00e9 des cas, un red\u00e9marrage \u00e0 distance permet de r\u00e9tablir rapidement le service.\n<\/p>\n\n<h2>R\u00e9ception des e-mails<\/h2>\n<p>\nPluMail utilise un <strong>MX backup<\/strong> sur OVH.\n<\/p>\n\n<p>\nEn cas de panne r\u00e9seau :\n<\/p>\n<ul>\n<li>Les e-mails sont mis en attente jusqu\u2019\u00e0 <strong>10 jours<\/strong><\/li>\n<li>Puis red\u00e9livr\u00e9s automatiquement<\/li>\n<\/ul>\n\n<p>\nCela r\u00e9duit fortement les pertes, mais ne garantit pas une r\u00e9ception parfaite dans tous les cas.\n<\/p>\n\n<h2>Envoi des e-mails<\/h2>\n<p>\nL\u2019envoi passe par un relais SMTP externe (retzo.net).\n<\/p>\n\n<p>\nMalgr\u00e9 cela :\n<\/p>\n<ul>\n<li>Certains mails peuvent arriver en spam<\/li>\n<li>Certains serveurs peuvent refuser des messages<\/li>\n<\/ul>\n\n<h2>Sauvegardes<\/h2>\n<p>\nPluMail met en place une strat\u00e9gie de sauvegarde s\u00e9rieuse :\n<\/p>\n\n<ul>\n<li>1 sauvegarde chiffr\u00e9e par jour<\/li>\n<li>7 sauvegardes conserv\u00e9es<\/li>\n<li>Stockage PBS d\u00e9di\u00e9<\/li>\n<li>Copie sur NAS Synology<\/li>\n<li>Copie externalis\u00e9e (C2)<\/li>\n<\/ul>\n\n<p>\nCependant :\n<\/p>\n<ul>\n<li>Aucune restauration n\u2019est garantie \u00e0 100%<\/li>\n<li>Un incident majeur reste possible<\/li>\n<\/ul>\n\n<h2>D\u00e9pendances<\/h2>\n<ul>\n<li>Connexion Internet<\/li>\n<li>OVH (MX backup)<\/li>\n<li>Synology (sauvegardes)<\/li>\n<li>retzo.net (SMTP)<\/li>\n<\/ul>\n\n<h2>Responsabilit\u00e9 utilisateur<\/h2>\n<ul>\n<li>Choisir un mot de passe solide<\/li>\n<li>S\u00e9curiser ses appareils<\/li>\n<li>Faire ses propres sauvegardes importantes<\/li>\n<\/ul>\n\n<h2>Support<\/h2>\n<p>\nLe support est assur\u00e9 dans un cadre r\u00e9aliste.\nLes d\u00e9lais peuvent varier.\n<\/p>\n\n<h2>Conclusion<\/h2>\n\n<div class=\"info-box\">\n<ul>\n<li>Pas de garantie 24\/7 absolue<\/li>\n<li>Infrastructure s\u00e9rieuse mais non industrielle<\/li>\n<li>Sauvegardes solides mais non infaillibles<\/li>\n<li>Continuit\u00e9 am\u00e9lior\u00e9e via MX backup<\/li>\n<\/ul>\n<\/div>\n\n<\/article>\n\n<footer>\n\u00a9 2026 PluMail\n<\/footer>\n\n<\/div>\n<\/main>\n\n<\/body>\n<\/html>\n","protected":false},"excerpt":{"rendered":"<p>Limites du service \u2013 PluMail Limites du service Aucun service en ligne ne peut garantir une disponibilit\u00e9 absolue. PluMail fait le choix d\u2019expliquer clairement ses limites afin de proposer un cadre honn\u00eate et compr\u00e9hensible. Un service ind\u00e9pendant PluMail est un projet ind\u00e9pendant, exploit\u00e9 \u00e0 taille humaine. Il ne dispose pas des moyens industriels d\u2019un grand [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-391","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/plumail.net\/index.php?rest_route=\/wp\/v2\/pages\/391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plumail.net\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/plumail.net\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/plumail.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/plumail.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=391"}],"version-history":[{"count":5,"href":"https:\/\/plumail.net\/index.php?rest_route=\/wp\/v2\/pages\/391\/revisions"}],"predecessor-version":[{"id":438,"href":"https:\/\/plumail.net\/index.php?rest_route=\/wp\/v2\/pages\/391\/revisions\/438"}],"wp:attachment":[{"href":"https:\/\/plumail.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}